FAQs

Get answer on most commonly asked questions.

FAQs for Security Operations Centre

What is a SOC (Security Operations Centre)?

A SOC is a centralised unit within an organisation responsible for monitoring, detecting, analysing, and responding to cybersecurity incidents and threats. It ensures the security of information systems, networks, and data by actively monitoring for suspicious activities and implementing incident response measures.


What are the primary functions of a SOC?

The primary functions of a SOC include monitoring security infrastructure, detecting potential security incidents, analysing threats, and responding to incidents promptly to mitigate risks and protect against cyber threats.


What roles and professionals typically make up a SOC team?

A SOC team usually consists of security analysts, incident responders, threat hunters, and other cybersecurity professionals who work together to maintain the security posture of the organisation.


What is Managed SOC by CyberWissen, and how does it differ from a traditional SOC?

Managed SOC by CyberWissen is a comprehensive cybersecurity service that provides organisations with a dedicated Security Operations Center managed by CyberWissen’s team of skilled cybersecurity professionals. It offers 24/7 monitoring, threat detection and response, incident response, compliance management, reporting and analysis, and expert support.


What does 24/7 monitoring entail in the context of Managed SOC by CyberWissen?

24/7 monitoring means that CyberWissen’s SOC operates around the clock, continuously monitoring the organisation’s security infrastructure for suspicious activities and potential security incidents.


How does Managed SOC by CyberWissen handle threat detection and response?

The SOC employs advanced threat detection technologies and techniques to identify and respond to cyber threats in real-time. This includes monitoring network traffic, analysing security logs, and using threat intelligence to detect and mitigate threats.


What steps are involved in incident response within Managed SOC by CyberWissen?

In the event of a security incident, CyberWissen’s SOC team initiates an incident response process to contain, investigate, and remediate the incident promptly. This includes coordinating with internal stakeholders and external partners to mitigate the impact of the incident.


How does Managed SOC by CyberWissen help organisations achieve compliance with industry regulations and standards?

Managed SOC by CyberWissen helps organisations achieve and maintain compliance by implementing security controls, conducting audits, and generating compliance reports as required.


What kind of reporting and analysis does Managed SOC by CyberWissen provide?

CyberWissen’s SOC delivers consistent reports and in-depth analysis of security events and incidents, offering organisations valuable insights into their security posture and identifying potential areas for improvement.


What expertise and support does Managed SOC by CyberWissen offer to organisations?

The SOC team comprises adept cybersecurity professionals proficient in threat detection, incident response, and compliance management. Their role is to offer expert guidance and assistance to organisations, strengthening their cybersecurity defences and effectively mitigating risks.


FAQs for Incident Response

What is Incident Handling & Response (IH&R)?

Incident Handling & Response is a structured approach to managing and responding to security incidents within an organisation’s IT infrastructure. It involves processes, procedures, and tools used to detect, analyse, contain, mitigate, and recover from security breaches or incidents.


What are the key components of Incident Handling & Response?

The key components include detection, analysis, containment, eradication, recovery, and post-incident analysis. These steps help in effectively managing and responding to security incidents.


Why should I choose CyberWissen's Incident Response Service?

CyberWissen’s Incident Response Service offers expert guidance from cybersecurity professionals, a proactive approach to incident management, rapid response 24/7, comprehensive solutions covering all aspects of incident handling, and thorough post-incident analysis to prevent future incidents.


What sets CyberWissen apart from other incident response service providers?

CyberWissen has a proven track record of delivering exceptional services, leverages cutting-edge technology in incident response, offers cost-effective solutions, and focuses on continuous improvement to stay ahead in the cybersecurity landscape.


How can I benefit from CyberWissen's Incident Response Service?

By choosing CyberWissen, you can ensure that your organisation is well-prepared to handle security incidents effectively, minimise their impact, receive expert guidance, take a proactive approach to incident management, and learn from incidents to enhance future incident response capabilities.


What steps does CyberWissen take in incident response?

CyberWissen’s Incident Response Service covers detection, analysis, containment, eradication, recovery, and post-incident analysis, ensuring a comprehensive and effective response to security incidents.


Is CyberWissen available for incident response support around the clock?

Yes, CyberWissen offers rapid response 24/7 to ensure that security incidents are addressed promptly and minimise their impact on your organisation’s operations and data.


How can I get started with CyberWissen's Incident Response Service?

To begin preparing for unexpected security incidents, contact CyberWissen today to schedule a consultation with their cybersecurity experts and take the first step towards a more secure future.


Does CyberWissen offer tailored incident response plans for different organisations?

Yes, CyberWissen works closely with organisations to develop customised incident response plans, conduct tabletop exercises, and provide training to ensure readiness for any security incident scenario.


What makes CyberWissen's Incident Response Service cost-effective?

CyberWissen’s Incident Response Service offers maximum value for your investment by providing rapid and effective incident response solutions without compromising on quality or breaking the bank.


FAQs for Managed Security Services

What are Managed Security Services (MSS), and why are they important for organisations?

Managed Security Services (MSS) refer to outsourced cybersecurity solutions offered by third-party vendors, tasked with overseeing and managing organisations’ security infrastructure and systems. MSS plays a pivotal role in fortifying organisations’ cybersecurity posture, mitigating security risks, and safeguarding sensitive data and assets from cyber threats.


What services are included in Managed Security Services (MSS)?

Managed Security Services generally encompass a range of essential functions, including security monitoring and management, threat detection and response, vulnerability management, compliance assurance and reporting, as well as Security Operations Center (SOC) services.


How do Managed Security Services (MSS) help organisations enhance their cybersecurity posture?

MSS providers harness cutting-edge technologies and seasoned security professionals to deliver proactive defence against cyber threats. They excel in real-time detection and response to security incidents, conduct thorough vulnerability assessments, ensure compliance with industry regulations, and operate Security Operations Centers (SOCs) for ongoing monitoring and analysis of security events.


What are the benefits of outsourcing security operations to Managed Security Services (MSS) providers like CyberWissen?

Engaging MSS providers like CyberWissen for security operations outsourcing brings several advantages, including proactive defence against cyber threats, access to the expertise and experience of cybersecurity professionals, ongoing monitoring of security infrastructure, assurance of compliance, and cost-effective solutions compared to maintaining an in-house security team and infrastructure.


How does CyberWissen's Managed Security Services (MSS) provide proactive protection against cyber threats?

CyberWissen’s MSS leverages advanced technologies and expert security professionals to detect and respond to threats in real-time, ensuring the security of critical assets and minimising the impact of security incidents on business operations.


Can CyberWissen's Managed Security Services (MSS) be customised to meet specific organisational security needs?

Yes, CyberWissen’s MSS offers customised and flexible solutions tailored to an organisation’s specific security needs, whether it involves endpoint security, network monitoring, compliance management, or other security requirements.


How does CyberWissen ensure compliance with industry regulations and standards through its Managed Security Services (MSS)?

CyberWissen helps ensure compliance with industry regulations and standards by providing guidance and support to help organisations meet regulatory requirements and avoid potential penalties.


What level of expertise and experience does CyberWissen offer in providing Managed Security Services (MSS)?

CyberWissen provides access to a team of experienced cybersecurity professionals with in-depth knowledge and expertise in safeguarding organisations against evolving cyber threats.


Does CyberWissen's Managed Security Services (MSS) include 24/7 monitoring of security infrastructure?

Yes, CyberWissen’s MSS includes 24/7 monitoring of security infrastructure to provide continuous oversight and prompt detection and response to security incidents.


Are CyberWissen's Managed Security Services (MSS) cost-effective compared to maintaining an in-house security team and infrastructure?

Yes, outsourcing security operations to CyberWissen’s MSS offers cost-effective solutions compared to maintaining an in-house security team and infrastructure, while still benefiting from top-notch cybersecurity expertise and technology.


FAQs for Managed Detection and Response

What is Managed Detection and Response (MDR)?

Managed Detection and Response (MDR) involves outsourcing cybersecurity services to protect data and assets using advanced technology and human intelligence to swiftly identify and address security threats.


How does MDR differ from traditional security measures?

MDR offers proactive threat hunting, continuous monitoring, and rapid response capabilities, providing comprehensive protection against evolving cyber threats that may evade traditional security measures.


What security activities does MDR encompass?

MDR includes cloud-managed security services tailored to meet the needs of organisations lacking internal resources for maintaining their own Security Operations Centre.


Why should organisations consider using an MDR service?

MDR provides access to a dedicated team of experts equipped with advanced analytics and threat intelligence, ensuring timely incident investigation and response to secure digital assets effectively.


What are the benefits of choosing an MDR service like ours?

Our MDR service offers comprehensive protection, proactive threat hunting, continuous monitoring, rapid incident response, and integration of threat intelligence to fortify organisations against cyber threats.


What sets our MDR service apart from others?

Our team comprises highly skilled cybersecurity professionals with years of experience, offering customised solutions, cost-effective services, and reliable support to help organisations protect their assets effectively.


How can organisations get started with our MDR service?

Contact us today to learn more about our Managed Detection and Response (MDR) service and schedule a consultation with one of our cybersecurity experts to fortify your defences against cyber threats.


What types of cyber threats can our MDR service protect against?

Our MDR service provides protection against a wide range of threats, including malware, ransomware, phishing attacks, and more, using advanced technology and human expertise to detect and respond swiftly.


Is continuous monitoring included in our MDR service?

Yes, our MDR service includes 24/7 monitoring of your network, endpoints, and cloud environments, analysing security alerts in real-time and responding promptly to any suspicious activity.


How does our MDR service handle incident response?

In the event of a security incident, our team initiates a rapid response to contain and mitigate the threat, isolating affected systems, removing malware, and implementing remediation measures to restore security.


FAQs for Penetration Testing

What is Penetration Testing?

Penetration Testing, often referred to as pen testing, is a cybersecurity practice that involves simulating real-world cyber attacks on a computer system, network, or application to identify vulnerabilities and weaknesses that could be exploited by malicious actors.


Why is Penetration Testing important for my organisation?

Penetration Testing is crucial for organisations to proactively identify and address security vulnerabilities before they can be exploited by cyber attackers. It helps in strengthening the overall security posture of the organisation and mitigating potential risks.


What types of Penetration Testing does CyberWissen offer?

CyberWissen offers various types of Penetration Testing services including network penetration testing, web application penetration testing, mobile application penetration testing, wireless network penetration testing, cloud penetration testing, IoT & OT penetration testing and social engineering penetration testing.


How does CyberWissen conduct Penetration Testing?

CyberWissen’s Penetration Testing process involves a systematic and comprehensive assessment of the target systems or applications. Our team of certified ethical hackers utilises industry-leading tools and methodologies to identify vulnerabilities, exploit them in a controlled manner, and provide actionable recommendations for remediation.


What are the benefits of Penetration Testing from CyberWissen?

Some key benefits of Penetration Testing from CyberWissen include identifying and prioritising security vulnerabilities, validating the effectiveness of existing security controls, meeting compliance requirements, enhancing overall security awareness, and minimising the risk of data breaches and cyber attacks.


Is Penetration Testing a one-time service or should it be conducted regularly?

Penetration Testing should be conducted regularly as part of an organisation’s proactive cybersecurity strategy. Cyber threats evolve constantly, and new vulnerabilities may emerge over time. Regular Penetration Testing helps in continuously assessing and improving the security posture of the organisation.


Can Penetration Testing cause disruptions to my systems or applications?

CyberWissen conducts Penetration Testing in a controlled and non-disruptive manner to minimise any impact on your systems or applications. Our team works closely with clients to schedule testing activities during off-peak hours and ensure minimal disruption to business operations.


Will I receive a detailed report after Penetration Testing is completed?

Yes, CyberWissen provides a detailed Penetration Testing report to clients after the testing is completed. The report includes a comprehensive analysis of vulnerabilities discovered, exploitation techniques used, recommendations for remediation, and actionable insights to improve overall security posture.


Is Penetration Testing compliant with regulatory requirements?

Yes, Penetration Testing is often a requirement for compliance with industry regulations and standards such as PCI DSS, HIPAA, GDPR, and ISO 27001. CyberWissen’s Penetration Testing services help organisations demonstrate compliance with regulatory requirements by identifying and addressing security vulnerabilities.


How can I get started with Penetration Testing from CyberWissen?

Getting started with Penetration Testing from CyberWissen is simple. Contact our team to discuss your specific requirements and schedule a consultation with one of our cybersecurity experts. We will work with you to tailor a Penetration Testing strategy that meets your organisation’s needs and objectives.


FAQs for Cloud Detection and Response

What is Cloud Detection and Response (CDR), and why is it important for organisations?

Cloud Detection and Response (CDR) is a cybersecurity solution designed to monitor, detect, and respond to security threats within cloud computing environments. It’s crucial for organisations to secure their cloud infrastructures and applications against evolving cyber threats to protect sensitive data and maintain operational integrity.


What specific components are included in CyberWissen's Cloud Detection and Response (CDR) service?

CyberWissen’s CDR service includes real-time visibility into cloud environments, proactive threat detection using advanced methods like machine learning and threat intelligence, swift response capabilities, expert support from cybersecurity professionals, and continuous monitoring of cloud environments.


How does CyberWissen's CDR service enhance the security of cloud infrastructures and applications?

CyberWissen’s CDR service utilises cutting-edge technology and expert analysis to enhance the security of cloud infrastructures and applications, safeguarding against unauthorised access, data breaches, and malicious activities.


Is CyberWissen's CDR service adaptable to organisations of different sizes and industries?

Yes, CyberWissen’s CDR service is scalable and flexible, tailored to meet the specific security requirements of organisations across various industries and sizes.


What is the response time for CyberWissen's CDR service in the event of security incidents?

CyberWissen’s CDR service enables swift response actions in the event of security incidents, minimising the impact on cloud infrastructure and applications.


How does CyberWissen ensure continuous monitoring of cloud environments with its CDR service?

CyberWissen’s CDR service includes continuous surveillance of cloud environments, ensuring real-time visibility into potential security threats and suspicious activities.


What tools and technologies does CyberWissen leverage for cloud security with its CDR service?

CyberWissen leverages state-of-the-art tools and technologies to deliver efficient and effective cloud security services, ensuring thorough analysis and actionable insights.


Can CyberWissen's CDR service help organisations with compliance requirements related to cloud security?

Yes, CyberWissen’s CDR service can assist organisations in meeting compliance requirements related to cloud security by providing comprehensive coverage and proactive threat detection.


How does CyberWissen ensure seamless communication during the detection and response process with its CDR service?

CyberWissen ensures smooth communication with an organisation’s team throughout the detection and response process, enabling efficient collaboration and information sharing.


Is CyberWissen's team available for support 24/7 with its CDR service?

Yes, with CyberWissen’s CDR service, clients can rely on our team’s 24/7 availability to provide immediate assistance and support, ensuring timely response and resolution of security issues.


FAQs for Managed Risk

What is Managed Risk?

Managed Risk is a comprehensive cybersecurity service offered by CyberWissen that focuses on identifying, assessing, and mitigating risks across an organisation’s IT infrastructure, applications, and processes. It involves proactive risk management strategies to protect sensitive data, ensure compliance with regulations, and safeguard against cyber threats.


How does Managed Risk differ from traditional risk management approaches?

Managed Risk goes beyond traditional risk management approaches by leveraging advanced technologies, threat intelligence, and expert analysis to continuously monitor, assess, and mitigate risks in real-time. It provides organisations with proactive risk identification and response capabilities, enhancing their overall security posture.


What are the key components of CyberWissen's Managed Risk service?

CyberWissen’s Managed Risk service encompasses various components including risk assessment and analysis, vulnerability management, compliance management, threat intelligence integration, incident response planning, and ongoing risk monitoring and mitigation.


How does CyberWissen's Managed Risk service work?

CyberWissen’s Managed Risk service works by conducting a comprehensive assessment of an organisation’s IT infrastructure, applications, and processes to identify potential security risks and vulnerabilities. Our team of cybersecurity experts then develops and implements risk mitigation strategies tailored to the specific needs and objectives of the organisation.


What types of risks does Managed Risk help organisations mitigate?

Managed Risk helps organisations mitigate a wide range of risks including cybersecurity risks, compliance risks, operational risks, third-party risks, and reputational risks. By proactively identifying and addressing these risks, organisations can better protect their assets and maintain trust with stakeholders.


Is Managed Risk suitable for organisations of all sizes?

Yes, Managed Risk is suitable for organisations of all sizes, including small, medium, and large enterprises. CyberWissen offers scalable Managed Risk solutions tailored to meet the unique risk management needs and budget constraints of organisations across various industries.


What are the benefits of CyberWissen's Managed Risk service?

Some key benefits of CyberWissen’s Managed Risk service include proactive risk identification and mitigation, enhanced security posture, improved regulatory compliance, reduced risk of data breaches and cyber attacks, cost-effective risk management solutions, and peace of mind knowing that expert cybersecurity professionals are monitoring and managing risks on behalf of the organisation.


How does CyberWissen ensure the confidentiality of client data in Managed Risk engagements?

CyberWissen takes data confidentiality and privacy seriously. We adhere to industry best practices and comply with relevant data protection regulations. Client data is encrypted both in transit and at rest, and access to sensitive information is restricted to authorized personnel only.


Can CyberWissen's Managed Risk service integrate with existing risk management processes and tools?

Yes, CyberWissen’s Managed Risk service is designed to seamlessly integrate with existing risk management processes and tools. Our team works closely with clients to ensure smooth integration and minimal disruption to their operations.


How can I get started with CyberWissen's Managed Risk service?

Getting started with CyberWissen’s Managed Risk service is simple. Contact our team to discuss your specific risk management needs and schedule a consultation with one of our cybersecurity experts. We will work with you to tailor a Managed Risk solution that meets your organisation’s objectives and helps you effectively manage and mitigate risks.


FAQs for Threat Hunting

What is Threat Hunting, and how does it differ from traditional cybersecurity measures?

Threat Hunting is a proactive cybersecurity approach aimed at actively seeking out and neutralising potential security threats before they compromise an organisation’s integrity. Unlike traditional cybersecurity measures that rely on reactive responses, Threat Hunting involves actively searching for threats across digital infrastructures.


Why is Threat Hunting necessary for organisations, and what are its benefits?

Threat Hunting is necessary because it allows organisations to stay ahead of emerging cyber threats by proactively identifying and neutralising them. Its benefits include enhanced security, early threat detection, minimised impact of security breaches, and improved overall cybersecurity posture.


What sets CyberWissen's Threat Hunting Service apart from other cybersecurity solutions?

CyberWissen’s Threat Hunting Service stands out due to its proactive approach, skilled analysts utilising cutting-edge techniques and tools, continuous monitoring for emerging threats, adaptation to evolving attack techniques, personalised threat intelligence reports, and seamless integration into existing cybersecurity frameworks.


How does CyberWissen conduct Threat Hunting for organisations?

CyberWissen conducts Threat Hunting by meticulously scanning every aspect of an organisation’s digital ecosystem, from network traffic to endpoint devices, to identify anomalies or suspicious activities. Once a potential threat is detected, expert analysts investigate deeper to analyse its behaviour and potential impact, followed by swift action to neutralise the threat.


What role does Threat Intelligence play in CyberWissen's Threat Hunting Service?

Threat Intelligence plays a crucial role in enhancing CyberWissen’s Threat Hunting capabilities. It provides valuable context and insights into emerging threats, enabling proactive identification and mitigation of potential risks, and anticipating attackers’ next moves.


Is CyberWissen's Threat Hunting Service suitable for organisations of all sizes and industries?

Yes, CyberWissen’s Threat Hunting Service is suitable for organisations of all sizes and industries. Whether you’re a small business or a large enterprise, our service is tailored to meet your specific cybersecurity needs and enhance your organisation’s security posture effectively.


How does CyberWissen ensure the reliability and efficiency of its Threat Hunting Service?

CyberWissen ensures the reliability and efficiency of its Threat Hunting Service through a dedicated team of skilled analysts, advanced techniques and tools, continuous monitoring for emerging threats, swift response actions, and seamless integration into existing cybersecurity frameworks.


What steps does CyberWissen follow in its Threat Hunting process?

CyberWissen follows a three-step process in its Threat Hunting service: Identification, Investigation, and Response. This involves meticulously scanning the digital ecosystem for anomalies, conducting thorough investigations into potential threats, and implementing targeted measures to neutralise them.


Can CyberWissen's Threat Hunting Service be integrated with an organisation's existing cybersecurity framework?

Yes, CyberWissen’s Threat Hunting Service can seamlessly integrate with an organisation’s existing cybersecurity framework. Our service complements current defences, enhances overall visibility into the digital environment, and provides proactive measures to safeguard critical infrastructure, data, and operations effectively.


How can organisations get started with CyberWissen's Threat Hunting Service?

Organisations can get started with CyberWissen’s Threat Hunting Service by contacting us for a consultation. Our team will assess your organisation’s cybersecurity needs, customise a solution tailored to your requirements, and guide you through the process of enhancing your cybersecurity posture effectively.


FAQs for Cloud Security Posture Management

What is Cloud Security Posture Management (CSPM), and why is it essential for organisations?

CSPM stands as a robust cybersecurity technology designed to identify and rectify misconfigurations and security risks across hybrid and multi-cloud environments. It is essential for organisations to bolster their cloud security posture, mitigate risks, and maintain regulatory compliance in the ever-evolving landscape of cloud environments.


What are the primary functions of CyberWissen's CSPM service?

CyberWissen’s Cloud Security Posture Management (CSPM) service provides heightened visibility into cloud assets, delivers strategic guidance on security best practices, and establishes operational mechanisms for the ongoing monitoring, assessment, and remediation of security risks and misconfigurations.


How does CyberWissen's CSPM solution ensure comprehensive security coverage across cloud environments?

CyberWissen’s CSPM solution provides continuous and uninterrupted monitoring of cloud resources across different environments, including Azure, AWS, and Google Cloud, ensuring comprehensive security coverage.


How does CyberWissen's CSPM service assist organisations in regulatory compliance and data protection?

With CyberWissen’s CSPM service, organisations can ensure compliance with regulatory standards, preventing data breaches and attacks by implementing robust security measures and enforcing security policies and best practices.


What role does AI and automation play in CyberWissen's CSPM solution?

CyberWissen’s CSPM solution leverages AI and automation to rapidly identify and remediate threats, enhancing the efficiency of security operations and streamlining cloud security posture management.


Does CyberWissen's CSPM service integrate with DevOps tools and workflows?

Yes, CyberWissen’s CSPM service seamlessly integrates with DevOps tools and workflows, enabling security by design and facilitating the implementation of shift-left security practices to enhance the security of cloud-native applications and infrastructure.


How does CyberWissen's CSPM service provide guidance on security best practices?

CyberWissen’s CSPM service furnishes organisations with hardening guidance to strengthen their security posture efficiently and effectively, ensuring compliance with evolving regulations and standards to safeguard cloud resources.


What is the Secure Score derived by CyberWissen's CSPM service, and how is it beneficial for organisations?

The Secure Score derived by CyberWissen’s CSPM service serves as a tangible indicator of risk levels, with higher scores indicating lower risks. It is rooted in compliance standards like the Microsoft Cloud Security Benchmark (MCSB) and assists organisations in assessing their security status and prioritising remediation efforts.


Is CyberWissen's CSPM service tailored for specific cloud platforms, or does it offer coverage across multiple cloud environments?

CyberWissen’s CSPM service offers coverage across multiple cloud environments, including Azure, AWS, and Google Cloud, ensuring comprehensive security coverage for organisations operating in hybrid and multi cloud environments.


How can organisations benefit from choosing CyberWissen's CSPM service for their cloud security needs?

By choosing CyberWissen’s CSPM service, organisations can elevate their cloud security posture, ensure regulatory compliance, protect cloud resources from evolving cyber threats effectively, and simplify cloud security posture management with advanced technologies and expert guidance.


FAQs for Disaster Planning & Recovery

What is Disaster Planning & Recovery, and why is it important for organisations?

Disaster Planning & Recovery is a strategic process aimed at preparing for and mitigating the impact of potential disasters or disruptions, including natural disasters, cyber incidents, or emergencies. It’s crucial for organisations to ensure the continuity of operations, safeguard assets, and minimise losses in such events.


How does CyberWissen's Disaster Planning & Recovery service differ from traditional disaster recovery approaches?

CyberWissen’s Disaster Planning & Recovery service offers a proactive and comprehensive approach specifically tailored to mitigate potential cyber incidents. Unlike traditional disaster recovery approaches, it focuses on addressing the prevention, detection, response, and recovery from cyber threats that could compromise an organisation’s digital assets and systems.


What are the critical stages of an efficient Disaster Planning and Recovery framework in cybersecurity?

The critical stages include Risk Assessment, Prevention and Mitigation, Incident Response Planning, Business Continuity, Recovery and Remediation, Communication and Stakeholder Management, Continuous Improvement, Legal and Regulatory Considerations, and Enhancing Resilience.


How does CyberWissen help organisations in Risk Assessment and Prevention/Mitigation as part of Disaster Planning & Recovery?

CyberWissen assists organisations in identifying and assessing potential threats and vulnerabilities to digital assets, prioritising resources, and implementing proactive measures such as robust cybersecurity solutions, security audits, patch management, and employee education on security best practices.


What does CyberWissen offer in terms of Incident Response Planning and Business Continuity?

CyberWissen helps organisations develop detailed plans for reacting and managing different cyber incidents, defining roles, communication strategies, and procedures to contain their impact. Additionally, it ensures the continuity of critical business functions during and after an incident, maintaining backup systems, data redundancy, and strategies for swift resumption of operations.


How does CyberWissen assist in Recovery and Remediation post-incident?

CyberWissen executes plans to restore compromised systems, data, and services post-incident, isolating affected systems, removing malware, validating data integrity, and ensuring a secure environment before bringing systems back online.


What is CyberWissen's approach to Communication and Stakeholder Management during a disaster?

CyberWissen establishes communication protocols to inform internal and external stakeholders about incidents, their impact, and mitigation steps. This includes customers, partners, regulators, and the public.


How does CyberWissen ensure Continuous Improvement in Disaster Planning & Recovery efforts?

CyberWissen regularly reviews and updates plans, incorporates new threat intelligence, and conducts simulated exercises to refine preparedness based on lessons learned from past incidents.


What legal and regulatory considerations does CyberWissen address in Disaster Planning & Recovery?

CyberWissen accounts for legal and regulatory requirements related to cybersecurity and data breach notifications, ensuring compliance with regulations impacting the design and execution of disaster planning efforts.


How does CyberWissen's Disaster Planning & Recovery Framework service enhance organisational resilience?

CyberWissen’s Disaster Planning & Recovery Framework service offers a comprehensive and tailored approach to help organisations prepare for, respond to, and recover from disasters, including cyber incidents. This ensures that organisations have robust strategies in place to effectively manage and recover from various types of disasters, including cyberattacks and other digital disruptions, thereby enhancing organisational resilience.


FAQs for Managed IT Services

What are Managed IT Services, and how do they benefit organisations?

Managed IT Services refer to outsourced IT support and management provided by third-party vendors to optimise technology infrastructure, enhance security, and ensure smooth operations across organisations. These services offer benefits such as expert support, cost-efficiency, proactive monitoring, scalability, and enhanced security.


What specific services are included in CyberWissen's Managed IT Services?

CyberWissen’s Managed IT Services encompass a wide range of services, including infrastructure management, security management, data backup and recovery, remote monitoring and support, software management, help desk and end-user support, cloud services, IT strategy and planning, vendor management, and reporting and analytics.


How does CyberWissen ensure the security of clients' digital assets with its Managed IT Services?

CyberWissen ensures the security of clients’ digital assets through vigilant security measures such as firewalls, malware protection, data encryption, intrusion prevention, patch management, software compliance, and continuous monitoring for potential threats.


Can CyberWissen's Managed IT Services support organisations of different sizes and industries?

Yes, CyberWissen’s Managed IT Services are tailored to meet the specific needs of organisations across various sizes and industries. Whether you’re a small business or a large enterprise, our services can be customised to suit your requirements.


How does CyberWissen provide support and troubleshooting for end-users with its Managed IT Services?

CyberWissen offers help desk and end-user support as part of its Managed IT Services, providing expert technical assistance and troubleshooting to ensure smooth operations for end-users.


What sets CyberWissen's Managed IT Services apart from other providers?

CyberWissen’s Managed IT Services stand out due to our over 15 years of industry expertise, dedicated team of IT professionals, cost-effective solutions, proactive monitoring, scalability, focus on core business, enhanced security measures, and efficient problem resolution.


Does CyberWissen offer customised solutions as part of its Managed IT Services?

Yes, CyberWissen offers customised and scalable solutions tailored to the specific needs and requirements of each organisation. Our Managed IT Services adapt to the evolving needs of your business, ensuring optimal performance and growth.


How does CyberWissen ensure the reliability and robustness of IT operations with its Managed IT Services?

CyberWissen ensures the reliability and robustness of IT operations through infrastructure management services, including server health monitoring, network optimization, storage solutions, and proactive maintenance.


Is CyberWissen's Managed IT Services suitable for businesses transitioning to cloud environments?

Yes, CyberWissen’s Managed IT Services include cloud services such as migration, management, and optimization of cloud resources, making them suitable for businesses transitioning to cloud environments.


How can organisations get started with CyberWissen's Managed IT Services?

Organisations can get started with CyberWissen’s Managed IT Services by contacting us for a consultation. Our team will assess your needs, customise a solution, and guide you through the process of enhancing your IT infrastructure and operations.


FAQs for Managed Security Awareness

What is Managed Security Awareness?

Managed Security Awareness refers to a structured program or service offered by cybersecurity firms or specialists to educate and train employees within an organisation about various cybersecurity threats, best practices, and policies in a managed and ongoing manner.


What does CyberWissen's Managed Security Awareness Service offer?

CyberWissen’s Managed Security Awareness Service provides a structured program designed to educate and train employees about cybersecurity threats, continuous training sessions, simulated phishing exercises, customised solutions, and engaging learning experiences to enhance cybersecurity awareness.


Why should I choose CyberWissen's Managed Security Awareness Service?

CyberWissen offers expertise and experience in cybersecurity, a comprehensive approach covering all aspects of cybersecurity awareness, proven results in improving clients’ cybersecurity posture, and continuous support to monitor and enhance employee awareness levels.


How does CyberWissen ensure continuous training for employees?

CyberWissen conducts regular training sessions, simulated phishing exercises, and provides timely updates to ensure employees remain vigilant and knowledgeable about evolving cybersecurity threats and best practices.


Are the solutions provided by CyberWissen customised for each organisation?

Yes, CyberWissen’s Managed Security Awareness Service offers customised solutions tailored to each organisation’s specific requirements and objectives to address their unique cybersecurity needs.


What sets CyberWissen apart from other cybersecurity firms?

CyberWissen stands out due to its expertise, comprehensive approach, proven results, and commitment to providing continuous support to help organisations build a strong cybersecurity culture.


How does CyberWissen engage employees in cybersecurity training?

The service includes interactive training sessions, quizzes, and gamified learning experiences to keep employees engaged and motivated to learn about cybersecurity threats and best practices.


What results can organisations expect from implementing CyberWissen's Managed Security Awareness Service?

Organisations can expect improved cybersecurity posture, reduced security incidents, and a stronger cybersecurity culture within their workforce by implementing CyberWissen’s Managed Security Awareness Service.


How can organisations get started with CyberWissen's Managed Security Awareness Service?

Organisations can contact CyberWissen today to schedule a consultation and take the first step towards empowering their employees with a structured and ongoing cybersecurity training program.


Why is building a strong cybersecurity culture important for organisations?

Building a strong cybersecurity culture is crucial for organisations to protect themselves from cyber threats, enhance data security, and mitigate risks associated with cyber attacks. CyberWissen’s Managed Security Awareness Service helps organisations achieve this goal effectively.


FAQs for DevOps

What are CyberWissen's DevOps and DevSecOps Solutions?

CyberWissen offers cutting-edge DevOps and DevSecOps solutions designed to revolutionise software development, streamline IT operations, and optimise processes. Our solutions aim to enhance efficiency, collaboration, and the overall software development lifecycle while prioritising security throughout the process.


What advantages come with choosing CyberWissen for DevOps and DevSecOps solutions?

Enhanced DevOps practices, continuous improvement, rapid deployment, proactive security measures, access to expertise, scalability, and flexibility are some of the advantages offered by CyberWissen.


Why should I choose CyberWissen for DevOps services?

CyberWissen stands out due to its expertise, comprehensive coverage across software development stages, advanced tools and technologies, proactive approach, seamless communication, and 24/7 availability for support.


How does CyberWissen ensure continuous improvement in software development and IT operations?

CyberWissen’s solutions include continuous monitoring, improvement, and optimization processes to adapt to the dynamic business landscape effectively.


What security measures are integrated into CyberWissen's DevSecOps solutions?

CyberWissen’s DevSecOps solutions adopt a proactive security approach by integrating security practices from the outset to prevent potential security issues before they escalate.


Can CyberWissen's solutions be tailored to specific organisational needs?

Yes, CyberWissen’s solutions are scalable and flexible, ensuring they can be customised to meet the specific needs and requirements of organisations, regardless of size or industry.


How does CyberWissen ensure efficient collaboration and communication during software development and security processes?

CyberWissen ensures seamless communication with your team through various platforms to facilitate efficient collaboration and dissemination of information throughout the processes.


Is the team at CyberWissen available for support round-the-clock?

Yes, CyberWissen’s team is available 24/7 to provide immediate assistance and support, ensuring timely response and resolution to any issues that may arise.


What kind of expertise can I expect from CyberWissen's team in DevOps and DevSecOps?

CyberWissen’s team comprises seasoned professionals with extensive experience in DevOps and DevSecOps, ensuring expert support and guidance throughout the software development lifecycle.


How can I learn more about CyberWissen's DevOps and DevSecOps solutions?

To discover how CyberWissen’s solutions can empower your organisation for high-quality software development and security, contact us today for more information and a consultation.


FAQs for Compliance

What is cybersecurity compliance, and why is it important for organisations?

Cybersecurity compliance involves adhering to established rules, regulations, standards, and best practices to safeguard sensitive digital assets, ensuring the privacy, integrity, and availability of data. It’s crucial for organisations to maintain compliance to protect against cyber threats and mitigate risks associated with unauthorised access, insider threats, data breaches, and other malicious activities.


Which regulatory frameworks does CyberWissen help organisations comply with?

CyberWissen ensures compliance with various legal and industry-specific regulations such as the General Data Protection Regulation (GDPR), Health Insurance Portability and Accountability Act (HIPAA), Payment Card Industry Data Security Standard (PCI DSS), and Sarbanes-Oxley Act (SOX), among others.


How does CyberWissen prioritise data protection as part of its cybersecurity compliance solutions?

CyberWissen prioritises the protection of sensitive data by implementing measures to prevent unauthorised access, manipulation, and exposure. This includes encryption, access controls, and data loss prevention mechanisms to ensure the confidentiality of information.


What role does risk management play in cybersecurity compliance efforts?

CyberWissen conducts thorough risk assessments to identify potential vulnerabilities and threats, enabling the development of effective strategies and controls for risk mitigation.


How does CyberWissen address access control as part of its cybersecurity compliance solutions?

CyberWissen implements strict access controls, including role-based access, strong authentication mechanisms, and regular access reviews, to ensure that only authorised individuals can access sensitive systems and data.


What is the importance of incident response planning in cybersecurity compliance?

CyberWissen advocates for a well-defined incident response plan as an essential component of compliance. This plan outlines actions to be taken in the event of a security breach or data breach, including containment, investigation, communication, and recovery.


How does CyberWissen ensure continuous monitoring and auditing for cybersecurity compliance?

CyberWissen ensures constant monitoring of network activities and system logs to detect unusual or malicious behaviour. Regular audits are conducted to ensure that security controls are effective and properly implemented.


What type of training and awareness does CyberWissen offer to support cybersecurity compliance?

CyberWissen offers cybersecurity education, awareness, and training to customers, including best practices, social engineering risks, and the importance of adhering to policies.


Why is third-party risk management important in cybersecurity compliance efforts?

Collaboration with third-party vendors and partners is common, and ensuring these entities meet cybersecurity standards is crucial to preventing vulnerabilities from entering the organisation’s ecosystem.


What are the potential penalties and consequences of non-compliance with cybersecurity regulations?

Non-compliance can lead to severe consequences, including legal penalties, fines, loss of reputation, and diminished customer trust. It’s essential for organisations to prioritise cybersecurity compliance to avoid these risks.