Privacy Policy & Cookie Policy

Last updated: 18 March 2024

CyberWissen highly values your interest in our company and products. We prioritize the protection of your personal data and aim to create a comfortable browsing experience on our website. Respecting your privacy and adhering to data protection laws, we handle any personal information collected during your visits to our website with utmost care and security.

PROVIDER

CyberWissen

Vijzelstraat 68, 1017 HL Amsterdam. Netherlands

Potsdamer Platz 10 10785 Berlin Germany

25 Ly Thuong Kiet, Phan Chu Trinh, Hoan Kiem, Hanoi, Vietnam.

Deutsches Haus. Tower 35 Le Duan Ben Nghe ward 1 District, Ho Chi Minh city. Podole 60, 30-394 Kraków, Poland

Phone: +49 151 400 253 85, +84 963 210 700, +48 512 027 624

E-mail: enquiry@cyberwissen.net

Board of Management: Herr Hans Weber (Director) Commercial Register City, No.: HRB 201753 Vietnam Reg No., 0110224700

CONTROLLER AND SCOPE OF APPLICATION

CyberWissen acts as the controller under the General Data Protection Regulation (GDPR), alongside other national privacy laws of Member States and relevant privacy provisions. This data privacy policy pertains to the website of CyberWissen, referred to as CYBERWISSEN, accessible on www.cyberwissen.net and various other websites, collectively referred to as "our website."

WHAT ARE PERSONAL DATA?

Personal data encompasses individual details concerning personal or factual aspects of a specific or identifiable natural person (data subject). This encompasses information such as names, addresses, phone numbers, dates of birth, or email addresses. Data that cannot be linked to your person, or can only be done so with disproportionate effort, such as through anonymization, is not considered personal data.

GENERAL INFORMATION ON DATA PROCESSING

Scope

We collect and utilize users' personal data only as necessary to maintain a functional website, provide content and services, respond to inquiries, and enhance our websites and applications. Your personal data is not utilized for advertising purposes or transferred to third parties without consent, except as described below or when legally required.

Legal basis

The legal basis for processing personal data is determined as follows:

  • With the consent of the data subject: Article 6, Section 1a of the EU General Data Protection Regulation (GDPR).
  • To fulfill contractual obligations: Article 6, Section 1b of the GDPR. To fulfill legal obligations: Article 6, Section 1c of the GDPR.
  • To safeguard legitimate interests, provided the interests, rights, and freedoms of the data subject are not compromised: Article 6, Section 1f of the GDPR.

Data erasure and storage duration

Personal data is erased or blocked once the purpose of storage no longer applies. However, data may be retained as per European or national laws or other statutory provisions applicable to the controller. Data is blocked or erased following prescribed storage periods unless further storage is necessary to conclude or execute a contract.

INDIVIDUAL PROCESSING OPERATIONS

You can access a significant portion of our website without disclosing your personal data. We do collect access data devoid of personal reference, including your Internet service provider's name, the page from which you accessed our site, file names, and retrieval dates. These data are solely utilized to enhance our website and cannot be used to identify you. The collected information includes:

  • Browser type and version Operating system
  • Referrer URL
  • Host name of accessing computer Names of requested files
  • Date and time of server requests IP address

In particular, personal data are used as follows:

Contact Forms

When you use our contact form, you are referred to this privacy policy for data processing details. Alternatively, you can reach us via the provided email address, in which case your personal data sent via email will be stored.

Your data is not shared with third parties and is solely used for communication purposes. The legal basis for processing data transmitted via email is Article 6, Section 1a of the GDPR. We process personal data from contact forms exclusively for initiating contact.

USE OF WEB STATISTICS

CYBERWISSEN utilizes standard Google Analytics functions, which you have the option to deactivate through the provided cookie banner.

USING COOKIES

In addition to the cookies outlined in Section 6, we utilize other cookies sent by our web server to your browser during your website visit. These cookies are stored on your computer for future retrieval and contain a unique character string enabling browser identification upon subsequent visits.

Upon accessing our website, users are notified about cookie usage and asked for consent to process personal data in this context. This privacy statement is referenced during this process.

The legal basis for processing personal data with technically necessary cookies is Article 6, Section 1f of the GDPR. If users provide consent, the legal basis for processing personal data with cookies for analysis purposes is Article 6, Section 1a of the GDPR.

Technically necessary cookies aim to simplify website use, as certain functions may not be accessible without them. These cookies do not generate user profiles.

Users retain control over cookie usage and can deactivate or limit cookie transmission by adjusting browser settings. Most browsers automatically accept cookies, but settings can be modified to prompt before storage. Users who decline cookies may not access certain website areas.

Existing cookies can be deleted at any time, including automatically. Disabling cookies may impact website functionality.

To learn more about browser settings, refer to the following guides or your browser's Help menu:

  • Chrome
  • Internet Explorer 11
  • Internet Explorer 10
  • Internet Explorer 9
  • Internet Explorer 8 Firefox
  • Opera Safari Edge

PLUG-INS AND TOOLS

YouTube:

Our website utilizes plugins from Google's YouTube platform, operated by YouTube, LLC,

located at 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit pages with YouTube plugins, a connection is established to YouTube servers, informing them about the pages you've visited. If you're logged into your YouTube account, your browsing behavior may be linked to your personal profile. To prevent this, log out of your YouTube account. YouTube enhances the presentation of our online offerings, which constitutes a legitimate interest under Art. 6, Section 1f of the GDPR. For more details on data handling, refer to YouTube's privacy policy.

Google Maps:

This page utilizes the Google Maps map service via an API provided by Google Inc, located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use Google Maps functions, your IP address is required, typically stored on Google servers in the USA. The page provider has no control over this data transmission. Google Maps enhances the presentation of our online offerings and facilitates locating places indicated on our website, serving a legitimate interest under Art. 6, Section 1f of the GDPR. For more information on data handling, refer to Google's privacy policy

Facebook plugins (Like & share button):

Our pages include plug-ins from the social network Facebook. Provider: Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA. You can recognise the Facebook plug-ins through the Facebook logo or the “Like” button on our page. An overview of the Facebook plug-ins can be found here: https://developers.facebook.com/docs/plugins/

When you visit our pages, the plug-in creates a direct link between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the contents of our pages to your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or of their use by Facebook. For more information, please see Facebook’s Privacy Policy: https://facebook.com/policy.php

If you do not want Facebook to associate your visit to our pages with your Facebook account, please log out of your Facebook account.

SECURITY MEASURES TO PROTECT YOUR DATA

We are committed to safeguarding your privacy and treating your personal data with confidentiality.

To prevent data loss or misuse, we employ extensive technical and organizational security measures, regularly reviewed and updated to reflect technological advancements. However, it's important to note that due to the nature of the Internet, data protection rules and safety measures may not be observed by external parties or institutions beyond our control. Specifically, unencrypted data transmitted via email may be read by third parties, over which we have no technical influence. It is the user's responsibility to protect their data from misuse through encryption or other means.

HYPERLINKS TO EXTERNAL WEBSITES

Our website contains hyperlinks to other providers' websites. Clicking on these hyperlinks redirects you from our website to the websites of these providers, noticeable by the change in URL. We cannot ensure the confidentiality of your data on these third-party websites, as we lack control over these companies' compliance with data privacy policies. For details on how these companies handle your personal data, refer directly to their respective websites.

YOUR RIGHTS AS A DATA SUBJECT

If your personal data is processed, you are entitled under the General Data Protection Regulation (GDPR) to the following rights concerning the controller:

Right to Information:

You can request confirmation from the controller if your personal data is being processed. If so, you have the right to obtain the following information from the controller:

  • Purposes of processing personal data Categories of personal data processed
  • Recipients or categories of recipients to whom your personal data has been or will be disclosed
  • Planned duration of personal data storage or criteria for determining the storage period Existence of the right to rectify or erase personal data, restrict processing, or object to processing
  • Right to lodge a complaint with a supervisory authority
  • Available information about the data origin if not collected from the data subject

You also have the right to know if your personal data is transferred to a third country or international organization and request the appropriate guarantees under Art. 46 of the GDPR for data transmission.

Right to Rectification:

You can request the controller to correct or complete your inaccurate or incomplete personal data without delay.

Right to Restrict Processing:

You may request restrictions on the processing of your personal data under the following conditions:

  • If you contest the accuracy of your personal data
  • If processing is unlawful and you oppose data deletion
  • If the controller no longer needs personal data for processing purposes but you require them for legal claims
  • If you object to processing under Art. 21, Section 1, of the GDPR and the controller's legitimate reasons are pending
  • If processing is restricted, personal data may be processed (excluding storage) with consent or to exercise legal claims. You will be informed before the restriction is lifted.

Right to Erasure:

Deletion Obligation:

You can request immediate deletion of your personal data, and the controller is obliged to delete it without delay if:

  • Personal data are no longer necessary for processing purposes
  • You withdraw consent, and there's no other legal basis for processing You object to processing under Art. 21, Section 1, of the GDPR
  • Personal data are unlawfully processed
  • Deletion is necessary to fulfill a legal obligation
  • Data was collected from children under Art. 8, Section 1, of the GDPR

Information to Third Parties:

If personal data is made public and deletion is requested, the controller must inform recipients unless it's impossible or involves disproportionate effort.

Exceptions:

The right to erasure may be excluded for:

  • Freedom of expression and information Legal obligations or public interest
  • Public health or scientific research
  • Archiving, scientific research, or statistical purposes

Right to Information:

If correction, deletion, or processing restriction is requested, the controller must inform recipients unless impossible or involves disproportionate effort. You have the right to know such recipients.

Right to Data Portability:

You have the right to receive your personal data from the controller in a structured, machine- readable format and transmit it to another controller. This right applies if processing is based on consent or contract, and technically feasible without affecting others' rights.

Right to Object:

You can object to personal data processing, including profiling based on GDPR provisions. Processing will cease unless compelling legitimate reasons outweigh your interests or are used for legal claims.

Right to Withdraw Consent:

You have the right to revoke consent for data processing at any time without affecting processing legality until revocation.

Right to Lodge a Complaint:

You can lodge a complaint with a supervisory authority if you believe personal data processing violates GDPR provisions. The competent supervisory authority for your state is: [Supervisory Authority Name and Contact Information].